FREQUENTLY ASKED QUESTIONS
What is HM E-Assist?
HM E-Assist is a professional outsourcing company, providing high-quality administrative, technical, and creative support to businesses worldwide. Our team of skilled remote assistants help streamline operations, increase productivity, and reduce workload so clients can focus on business growth.
How do I hire a remote assistant from HM E-Assist?
To hire an assistant, follow these steps:
- Contact us through our website or email.
- Discuss your requirements in a consultation call.
- Choose a service package that fits your needs.
- Get matched with a qualified personnel.
- Start working with your assistant with ongoing support from our team.
What tasks can a remote assistant handle?
Our remote personnel are trained in various areas, including:
- Administrative support (email management, scheduling, data entry)
- Social media management
- Content creation and copywriting
- Customer service
- E-commerce assistance
- Website maintenance
How do I know which remote assistant is the right fit for me?
We conduct a detailed consultation to understand your needs and match you with a remote assistant who has the right skills and experience. You can also request a trial period to ensure compatibility.
What are your pricing plans?
We offer flexible pricing plans to fit different business needs. Our pricing is based on the number of hours and services required. For detailed pricing, please visit our website or contact us directly.
Can I change my remote assistant if I am not satisfied?
Yes, if you feel that your assigned remote assistant is not the right fit, we will work with you to find a suitable replacement at no additional cost. Provided, your request for replacement should be made within a period of 30-days from date of subscription.
What are your working hours?
Our remote assistants are flexible and can work in different time zones. We will align the assistant’’s schedule with your preferred business hours.
Is my data safe with HM E-Assist?
Yes, we prioritize confidentiality and data security. All remote assistants sign a Non-Disclosure Agreement (NDA), and we use secure systems to handle client information.
How do I get started?
Getting started is easy! Contact us today via email [info@hmeassist.com] or through our website - https://hmeassist.com, and we will guide you through the process of hiring your dream remote assistant.